Carnival Cruise

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What size groups can you accommodate? »
What is included in the cruise fare? »
Do you charge for meeting rooms? »
How are private functions handled? »
Is there a charge for Audio and Visual equipment? »
How do I pay for group related onboard expenses? »
Are telephone, internet and fax services available? »
Can we use our Cell Phones? »
Is there Internet access? »
What is the tipping policy for large groups? »
What is the tipping policy onboard? »

What size groups can you accommodate?

We can accommodate groups ranging in size from 16 or more up to 3,500 people.

What is included in the cruise fare?

Accommodations as booked, onboard activities & entertainment and onboard meals are included in the cruise fare.

Do you charge for meeting rooms?

No, we provide meeting space and venues for your group’s events on a complimentary basis.

How are private functions handled?

Your group's functions can be held either in public rooms, lounges, suites or other onboard venues. Drinks, hors d'oeuvres and entertainment can be arranged at an affordable cost.

Is there a charge for Audio and Visual equipment?

No we provide standard audio and visual equipment on a complimentary basis. However, there is a nominal charge for certain types of equipment and for assistance or service provided by our technical department, if required.

How do I pay for group related onboard expenses?

Everything is invoiced and paid in advance of the cruise. However, any group related expenses incurred during the voyage are charged to a master account.

Are telephone, internet and fax services available?

Yes, anyone from your group can telephone directly from their stateroom and fax services are available from the ship. We also have Wi-Fi and cellular capabilities, so guests can bring their laptop or cell phone and use them around the ship. Guests will be charged at applicable rates.

Can we use our Cell Phones?

Carnival Cruise Lines, through agreement with Wireless Maritime Services, proudly offers an advanced roaming network, allowing you to make and receive calls while at sea using your own mobile phone and telephone number. International roaming charges will be conveniently billed to you by your home mobile carrier.

The WMS mobile network – www.cellularatsea.com – is accessible by most mobile phones supporting both GSM and CDMA technologies. You must have service with one of the more than 340 carriers worldwide that have a roaming agreement with Wireless Maritime Services. Not all prepaid phones are currently supported.

Is there Internet access?

All of our ships offer satellite Internet access at the Internet Café and our WiFi network.
Click here for more information about rates and services

What is the tipping policy for large groups?

We recommend that your group prepay gratuities, so that your attendees don’t have to worry about this on board.

What is the tipping policy onboard?

For your convenience, we automatically charge the gratuities for dining and stateroom staff to your onboard Sail & Sign account. The total amount is $11.50 per guest, per day (our recommended guideline) as follows:

$ 3.70 Per Day Stateroom Services
$ 5.80 Per Day Dining Room Services
$ 2.00 Per Day Alternative Services: distributed to other kitchen and hotel service staff

Our Staff is totally committed to exceed your expectations in every way possible. If you have any concerns about the service you receive any time during your cruise, please contact the Guest Services desk while onboard. This will allow us to address your concerns in a timely and appropriate fashion. At your discretion, you may adjust the gratuities at any time while onboard. Gratuities will be deemed undisputed unless a request to modify is received prior to disembarking the ship.

For beverage purchases, fifteen percent of the bill is automatically added. Room Service may be tipped as service is rendered. Tipping your Maître d’ is at your discretion, based upon the service you receive.